pP
pnkdotzzzz P

1 reviews | Active since Dec 2013

12 Nov 2022, 13:11

Rain pathetic service

Well, let me tell you. I have never been so disappointed in my life. Rain..... I have been requesting them to phone me and give feedback regarding my delivery and them to make the necessary arrangements. But until today there is none from their side. I feel like cancelling my order, just because of the way they are treating their new customers. I have been explaining myself and my situation and they do not want to understand. Maybe this platform will shake them a bit

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Replies (8)
Rain
Rain's reply12 Nov 2022, 13:12
Official
Hi pnkdotzzzz .

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
pP
pnkdotzzzz P's update12 Nov 2022, 14:19
Reviewer Update
What is your definition of ASAP? ASAP to me means like in IMMEDIATELY
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pnkdotzzzz P's update12 Nov 2022, 15:24
Reviewer Update
Yes this is my delivery address and im not home during the week as i am a courier and on the road the whole day. I have requested for delivery on friday at my work address but none of you guys responded and only send blank emails. What the hell man!!!! I need final feedback today!!!!!
Rain
Rain's reply12 Nov 2022, 15:39
Official
Thank you. 

I am awaiting feedback from our logistics department and will update you as soon as feedback is received.

If I may ask when will you be available next week for delivery
pP
pnkdotzzzz P's update12 Nov 2022, 16:06
Reviewer Update
Seems you have a reading or understanding problem!!!! I work 5 days a week on the road. Please have my delivery at my work place before 8 am tuesday morning as requested in the email sent to you guys on Wednesday evening!!! As you think my daughter is a third party. What utter bull****!!!! If you need the address again i will gladly give it to you via whatsapp
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pnkdotzzzz P's update12 Nov 2022, 17:20
Reviewer Update
If the driver can be at my work place by 8am shap not a minute later, as i need to do my daily deliveries as well.
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pnkdotzzzz P's update12 Nov 2022, 19:20
Reviewer Update
I am waiting agian for feedback. You failed again!!!!!
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pnkdotzzzz P's update12 Nov 2022, 20:05
Reviewer Update
I will only be at home after 7pm. I need my stuff as inpaid for it. Though its only R1!!!! Surely you can make an urgent delivery. Do mot test my patients any further. Get your act together and walk the extra mile for a new customer. Need feedback within the next few minutes