1 reviews | Active since Oct 2016

13 Mar 2026, 13:35

RAIN - PATHETIC SERVICE & CLIENT HARASSMENT

After having been faithful customers of Rain for nearly 5 years, we decided to move to an alternate service provider as Rain consistently could not deliver the internet service they advertise. NUMEROUS complaints, service technicians constantly being sent out, who openly admitted that Rain had oversold their consumer capacity and could not provide a seamless internet service anymore. Proper notice was given, last payment was made, their router was collected, as is THEIR requirement, and they STILL constantly spam me with DAILY messages of arrears status, up to 3 calls a day from their call centre. I have it IN WRITING from Rain that we do not owe them anything, yet they're insisting we do. GET IT TOGETHER RAIN !!!!!!!! Review our nearly TWO YEAR complaints, and proper procedures followed to cancel. STOP HARASSING ME !!!!!!!!!!!!!!

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Replies (1)
Rain
Rain's reply13 Mar 2026, 13:47
Official
Hi Theresa,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain.