HN
Hlengiwe N
1 reviews | Active since Aug 2020
14 Apr 2021, 09:39
Rain pathetic service and lies.ķ
Rain is basically a ****. I've been logging a ticket for my refund but no one seems to care in the billing department. I subscribed on the first week of March, ricard my sim successfully and paid R449.
I cancelled my subscription within 7 days after activating my sim because I've tried everything with their network but I failed it wasn't working properly not unless there's load shedding That's when it will work.
I was expecting my refund month end of March as their consultant has said but nothing. I've been sending emails but no one responds.
I need my money I refuse to pay for such pathetic service.
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Replies (1)0
Replies (1)Rain's replyOfficial
14 Apr 2021, 10:15Good morning Hlengiwe.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
Rain.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
Rain.
Rain's reply14 Apr 2021, 10:15
Official
Good morning Hlengiwe.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
Rain.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
Rain.
