1 reviews | Active since Sept 2016

20 Nov 2023, 18:50

Rain pathetic non existent customer service

Most pathetic service provider ever. They switched off my service simply for me changing the payment date on my account after which their system showed me as being in arrears which I am not. So now I need to wait for their account department indefinitely to get it activated again. I am looking at another internet provider this is terrible service.

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Replies (1)
Rain
Rain's reply20 Nov 2023, 19:04
Official
Hi Irene Jo-anne Byleveld 

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. 

Thank you. rain.