GM
Greg M

1 reviews | Active since Oct 2023

04 Oct 2023, 20:24

Rain pathetic

Network coverage is pathetic after their system confirmed we would have 5g coverage, they never respond when a customer lodges a ticket submission on the application. Reading some of the reviews on this platform it looks like they pay bots or people to submit BS reviews.

0
Replies (5)
Rain
Rain's reply05 Oct 2023, 08:05
Official
Hi Greg M.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,

Rain
 
GM
Greg M's update05 Oct 2023, 19:30
Reviewer Update
Email
***
1 Dinsley Rd freeway Park Boksburg 1459
GM
Greg M's update05 Oct 2023, 19:31
Reviewer Update
I have been on numerous platforms and given the same information numerous times and still no network today.
GM
Greg M's update11 Oct 2023, 17:40
Reviewer Update
After being truly disappointed in the service Rain did make contact and have resolved the network issue, I can say I'm happy with the end result.
GM
Greg M's update17 Oct 2023, 20:33
Reviewer Update
Well it is with great disappointment I'm writing this after what seemed to be a problem solved was short lived network service is worse than before it worked for around 4 days, absolutely shocking that's all I can say.