Rain Over Promise but Never Deliver.

I registered with them received my SIM on the 24 March 2021 today is 13 April 2021 Ithe sim is blocked have been asking for PUK number I have called Rain call center Day and night have wasted more than R500 on airtime no one can help me; all consultant I spoke to don't know that thier SIM has a PUK number. On my rain siteam on the place of PUK they have .............. dots like these.

I have emailed them more than I can count , it's like the robots are responding not people. Each email comes back with same sentences requesting for my bar coded number I send it but next email comes back with different persons name but same message.

I have sent them my number to call me because they can't put me through to the team leaders or managers nor technical team but nothing to date.

I am very disappointed with this service provider