SK
Shantal K

1 reviews | Active since May 2019

28 Jul 2020, 23:34

Rain or drought???

I honestly thought telkom was bad in terms of internet access providers until I met rain. Granted that we pay R250 for 19 hours of service but more often than not we end up with an average of 2 hours a day. Rain works wonderfully if you are just using watsapp bit try having to download anything. Today my frustration became unbearable when I tried to download something that is a mere 40 mins long and it loaded from 3-6 pm. Nothing else I had tried to load got loaded. Other times it's another end of the spectrum... You basically sc**** up some internet during the day for what you need to do and then finally, it starts to act like 4g and speeds up... But wait, this happens between 5 and 6 in the evening just before they cut you off so yet again you don't get to download all the things you planned on getting... I guess when it's too good to be true......

0
Replies (1)
Rain
Rain's reply29 Jul 2020, 11:05
Official
Hi Shantal

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima