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Bianca

1 reviews | Active since Feb 2023

10 Oct 2023, 16:10

Rain One Sim Card Is The Worst

This problem has started a few months ago ever since I ported my number to rain one sim card. Since then, for months now no one can get hold of me on my number, this is outrages!!!!!!!!!!!!!!!!!!! I do not receive any calls at all. Any and all calls go straight to voicemail, and I only receive a message notification 30min later that I received a call. They make no effort in contacting me in resolving this matter. I have phoned in several times, and no one answers. What is the point of having this rain number if I can't even receive one single call. I am very unsatisfied and very very very unhappy with this rain one sim card. I have never in my life experienced this bad of a thing and will not be recommending rain to anyone at all. I am regretting it so very badly for ever porting my vodacom number to rain, the biggest mistake of my life. Now it will cost me to go to a vodacom shop to be able to port my number back to them. I will definitely be going back to Vodacom and CANCELLING all my Rain products. I don't need a headache of people not being able to get hold of me. Does anyone else also have this poblem?

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Replies (3)
Rain
Rain's reply10 Oct 2023, 17:53
Official
Hi Bianca B.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,

Rain 


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Bianca's update14 Oct 2023, 02:39
Reviewer Update
Rain did not get in touch to resolve this issue and I have now changed back to Vodacom. I will be cancelling my other rain router as well. I have never experienced such bad service. Your rain one product does not work for most people, yet you still sell it.... A lot of people are complaining about the rain one sim cards and are changing back to their previous network provider. Why on earth are you not fixing the problem or at least take the product of the market????
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Bianca's update14 Oct 2023, 02:41
Reviewer Update
Worst network provider ever