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cherilee E
1 reviews | Active since Jun 2020
05 Dec 2023, 19:24
Rain one
Bad customer service the call centre places calls on hold while you busy explaining.....request call backs still waiting logged request for sim cards not working still waiting on them to phone me back
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
05 Dec 2023, 19:35Hi Cherilee Ebrahim,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Rain's reply05 Dec 2023, 19:35
Official
Hi Cherilee Ebrahim,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
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cherilee E's updateReviewer Update
05 Dec 2023, 20:47I'd number ***
Email ***
Email ***
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cherilee E's update05 Dec 2023, 20:47
Reviewer Update
I'd number ***
Email ***
Email ***
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cherilee E's updateReviewer Update
06 Dec 2023, 17:59NNZ2KF 34379
NNZ2LN 34415
Can you please change my package to the R595 I app**** for it initially now I see I'm being billed more, I phone in yesterday to do it but the call centre agent muted or dropped my call please check your logg and kindly confirm what happened to the call at 18:00
NNZ2LN 34415
Can you please change my package to the R595 I app**** for it initially now I see I'm being billed more, I phone in yesterday to do it but the call centre agent muted or dropped my call please check your logg and kindly confirm what happened to the call at 18:00
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cherilee E's update06 Dec 2023, 17:59
Reviewer Update
NNZ2KF 34379
NNZ2LN 34415
Can you please change my package to the R595 I app**** for it initially now I see I'm being billed more, I phone in yesterday to do it but the call centre agent muted or dropped my call please check your logg and kindly confirm what happened to the call at 18:00
NNZ2LN 34415
Can you please change my package to the R595 I app**** for it initially now I see I'm being billed more, I phone in yesterday to do it but the call centre agent muted or dropped my call please check your logg and kindly confirm what happened to the call at 18:00
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cherilee E's updateReviewer Update
06 Dec 2023, 19:50I send it via email
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cherilee E's update06 Dec 2023, 19:50
Reviewer Update
I send it via email