Rain **** on payments. Problem is not solved.

Back again since my problem isn’t solved and calling customer service is useless. The guy who talked to me wants to claim that I didn’t paid for January. Knowing full well that rain WiFi is paid upfront I also emailed them the prove that I paid upfront. And also the month I didn’t paid the network was off and I had no WiFi for a full month. You can scroll down to see my first complaint. Rain is ridiculous plus I’m not gonna pay that ammount. And I went with Herotel. I want them to fix their problem or I’m just going to continue writing reviews. I also was very clear that they must close the account. Now the damn thing shows next payment 1 November. The WiFi is off and they should not put it on. I called and canceled the sim. So there is no next payment and I owe them nothing. Does anyone know where I can report this company can I take them to small claims court or something. Because I’m not gonna let this ****mers affect my credit score. And to be more clear with everyone on 31st December 2022, I log a complaint with rain about my billing: reference number ***. They only sort it out in January after I complain on hellopeter. Then they fix the problem and billed me for February 1st. So I paid the amount for 1st February by 31 January. They billed me for 1 March and I paid that amount by 28 February. They billed me for 1st April I paid that amount by 31st Martch. They billed me for 1st May: I paid that amount by 30th April. They billed me for 1st June I paid that amount by 31st May! They billed me for July, I paid that amount on 30 June! They billed me for August. I paid that amount on 31st July. They billed me for September I paid and cancel the account. And I paid for September August 31st. Mind you my network was off September. And not to mention with Rain all the invoices from previous year will just disappear and in payment history. And did I mentioned I set the date for payment for 1st of every month but they request money by the 28TH, 30th of each month. And that’s a **** strategy. They make you pay the end of the previous month for the next month. And when you cancel your account they want to lie and say you owe them one month because there’s a month you did not pay Etc. Knowing full well regardless If you pay or not. It’s a month to month. Not a contract. This means the month you dont pay you u basically dont owe them a cent because the network is closed and you have no internet until you pay again for the next month. Rain is a month to month and upfront. No network in this country will give you free WiFi or airtime without you paying first. I can only thank God that I never linked my bank details with Rain because you’ll sit with the problem of them deducting money from you before the agreed payment date and that can leave you financially stranded if you don’t plan for it. Not to mention. If my bank details was linked they would have deducted money from my account a full R500 that’s why after the first **** I change my bank card it cost me R70. But save me trouble because look now : this ****mers claim again that I owe them money I paid for the months I used your services. And I will not pay that money you lie about. I will continue to write my reviews on every Facebook group and wherever I can. Advice for people using this. Block rain from your debit orders and pay with scan to pay. Or in stores. Believe me you will thank me one day. and here I will also add you all my reference numbers since last month. And never not once did rain call or emailed me to solve this problem. So this person always commenting thanks for your review we will solve the problem is just laying and they never solve the problem. It’s just to act like they have a customer service that’s productive. ***0, ***1, ***8, ***, ***, ***6, ***8, this is all my reference numbers with no selution. No calls no emails from rain.