AO
Ariel O
1 reviews | Active since Feb 2019
10 Apr 2023, 12:44
Rain, oh Rain, where art thou?
I told my whole struggle with Rain to getting in touch with me on Wednesday copying my reference number and all. I hardly clicked submit or they wrote back saying they will sort out my matter asap.
I waited with abated breath for the contact they were going to make. Well, I’m still waiting. I understand that Friday and today are not working days, but they had much of Wednesday and the whole of Thursday to attend to me.
Big sigh!
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
10 Apr 2023, 12:53Hi Ariel
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply10 Apr 2023, 12:53
Official
Hi Ariel
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
AO
Ariel O's updateReviewer Update
10 Apr 2023, 12:54The exact message I received last week! Obviously automated - probably not even an attended mailbox.
AO
Ariel O's update10 Apr 2023, 12:54
Reviewer Update
The exact message I received last week! Obviously automated - probably not even an attended mailbox.
AO
Ariel O's updateReviewer Update
10 Apr 2023, 13:02You are ridiculous!!!
You mean, after sending you my ID number you still come up with a totally wrong address AND a long story about a technician while you must have been able to see that my issue is to do with billing.
My reference number is ***.
The message I received was yet another automated message. Goodness, I’m not impressed!
You mean, after sending you my ID number you still come up with a totally wrong address AND a long story about a technician while you must have been able to see that my issue is to do with billing.
My reference number is ***.
The message I received was yet another automated message. Goodness, I’m not impressed!
AO
Ariel O's update10 Apr 2023, 13:02
Reviewer Update
You are ridiculous!!!
You mean, after sending you my ID number you still come up with a totally wrong address AND a long story about a technician while you must have been able to see that my issue is to do with billing.
My reference number is ***.
The message I received was yet another automated message. Goodness, I’m not impressed!
You mean, after sending you my ID number you still come up with a totally wrong address AND a long story about a technician while you must have been able to see that my issue is to do with billing.
My reference number is ***.
The message I received was yet another automated message. Goodness, I’m not impressed!
AO
Ariel O's updateReviewer Update
10 Apr 2023, 14:26Wow, thank you for getting back to me. I’m upset that I had to come to a place like Hello Peter just to get a response. And then only after my third moaning. You can do better than this, I’m convinced!
Anyway, thank you for clearing up my question. I will start to pay as soon as I can.
Anyway, thank you for clearing up my question. I will start to pay as soon as I can.
AO
Ariel O's update10 Apr 2023, 14:26
Reviewer Update
Wow, thank you for getting back to me. I’m upset that I had to come to a place like Hello Peter just to get a response. And then only after my third moaning. You can do better than this, I’m convinced!
Anyway, thank you for clearing up my question. I will start to pay as soon as I can.
Anyway, thank you for clearing up my question. I will start to pay as soon as I can.