CE
Candice E
1 reviews | Active since Sept 2020
01 Sept 2020, 13:17
Rain offers the worst service ever!
Rain does not even deserve a 1 star! I have cancelled my SIM and they are still deducting money off my account, after me not owing them anything!! The 081 number does not work, so you cannot call. The support centre online does not even have a "cancel account" option so you can't click on it!!! And the e-mail address at the top of the statement and invoices sends you an undeliverable reply, so you cannot e-mail either!! The worst service ever!!! Logged so many calls and they keep taking money.
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Replies (1)
Rain's replyOfficial
02 Sept 2020, 12:04Hi Candice E
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply02 Sept 2020, 12:04
Official
Hi Candice E
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline