TR
Thuso R

1 reviews | Active since Jan 2024

16 Jan 2024, 12:35

Rain numerous bank charges

After numerous debit orders that cost me with bank charges, I called Rain to cancel my account with them but they continued debited money from my account.

0
Replies (5)
Rain
Rain's reply16 Jan 2024, 12:55
Official
Hi, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain. 
TR
Thuso R's update16 Jan 2024, 13:14
Reviewer Update
I would appreciate that.
TR
Thuso R's update16 Jan 2024, 14:18
Reviewer Update
I'm not happy because I cancelled since last year November but you have been debiting. Yesterday you debited twice. How can you not refund when you debited after I cancelled. Now you calling me and apologies . Come on guys. Accept someone didn't do their job.this is not my fault so therefore I must be refunded
TR
Thuso R's update16 Jan 2024, 17:27
Reviewer Update
How so when i cancelled my account in November 2023 which you continued debiting. I called again around December 2023 and you continue debiting. Now it's January 2024 you debited again. Give me a better reason for not refunding me.
TR
Thuso R's update16 Jan 2024, 17:37
Reviewer Update
I see you taking me as if I am making unnecessary drama. I cancelled twice in two months this is the 3rd month. Clearly i won't be refunded. I am just wasting my time and energy