RAIN & NUDEBT HARASSMENT

Using Rain has to be one of the worst decisions of my life. I cancelled the service in December 2022, after I had already paid the instalment for the month. The services were cancelled and I got confirmation on the 28th of December that my services were cancelled. The SIM card stopped working the first week of Jan 2023. Why am I getting calls and emails from NuDebt in OCTOBER 2023 about an outstanding amount for JANUARY 2023!? Firstly, why am I paying for a service I didn’t use? Secondly, if it was so pressing, why did it take you almost a year to follow up!? I have emailed and called to no response. The harassment is truly unwarranted and unacceptable! I am tempted to just pay the R265 to get them off my back and not have to deal with this company ever again in my life, but I hate being unreasonably harassed when I was such a diligent customer! I am truly at my wits end, and want to actually escalate this, in response to their legal action threats. Also, don’t bother with your default response of asking for a reference number, you don’t answer your calls or reply to emails!