MK
Mpho K
1 reviews | Active since May 2025
02 Jun 2025, 17:48
Rain not working but I did subscribe on time
I do not understand why my Wi-Fi is not working where else on the 25 of May they did deduct their full amount. Now the roster is saying check account. And on my rain portal is up to date. Rain service is so bad. Wish I knew before opening it
Helpful (0)
Replies (4)0
Replies (4)MK
Mpho K's updateReviewer Update
02 Jun 2025, 19:12I haven’t received any response yet from rain. I did subscribe. Im not happy at all with their service.
MK
Mpho K's update02 Jun 2025, 19:12
Reviewer Update
I haven’t received any response yet from rain. I did subscribe. Im not happy at all with their service.
Rain's replyOfficial
03 Jun 2025, 06:40Hey Mpho K,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply03 Jun 2025, 06:40
Official
Hey Mpho K,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
MK
Mpho K's updateReviewer Update
03 Jun 2025, 07:02Hi
I hope by the end of business the Wi-Fi will be connected and working because I don’t owe you. My account is up to date
I hope by the end of business the Wi-Fi will be connected and working because I don’t owe you. My account is up to date
MK
Mpho K's update03 Jun 2025, 07:02
Reviewer Update
Hi
I hope by the end of business the Wi-Fi will be connected and working because I don’t owe you. My account is up to date
I hope by the end of business the Wi-Fi will be connected and working because I don’t owe you. My account is up to date
MK
Mpho K's updateReviewer Update
03 Jun 2025, 18:26Hi Rain
I did as per your instructions the router is still not working. I am not connected. Im so frustrated because I can not pay for something that I am blocked from using. Each and every month im experiencing the same issue. It seems like you cannot solve the problem. Im giving it until tomorrow or else arrange with ur team n come n collect your router. I can not subscribe on time n not be connected. The router keeps on saying check account n im up to date. Im so frustrated with this service. Rain your service is bad!!!!!!!!!!!!!!!
I did as per your instructions the router is still not working. I am not connected. Im so frustrated because I can not pay for something that I am blocked from using. Each and every month im experiencing the same issue. It seems like you cannot solve the problem. Im giving it until tomorrow or else arrange with ur team n come n collect your router. I can not subscribe on time n not be connected. The router keeps on saying check account n im up to date. Im so frustrated with this service. Rain your service is bad!!!!!!!!!!!!!!!
MK
Mpho K's update03 Jun 2025, 18:26
Reviewer Update
Hi Rain
I did as per your instructions the router is still not working. I am not connected. Im so frustrated because I can not pay for something that I am blocked from using. Each and every month im experiencing the same issue. It seems like you cannot solve the problem. Im giving it until tomorrow or else arrange with ur team n come n collect your router. I can not subscribe on time n not be connected. The router keeps on saying check account n im up to date. Im so frustrated with this service. Rain your service is bad!!!!!!!!!!!!!!!
I did as per your instructions the router is still not working. I am not connected. Im so frustrated because I can not pay for something that I am blocked from using. Each and every month im experiencing the same issue. It seems like you cannot solve the problem. Im giving it until tomorrow or else arrange with ur team n come n collect your router. I can not subscribe on time n not be connected. The router keeps on saying check account n im up to date. Im so frustrated with this service. Rain your service is bad!!!!!!!!!!!!!!!