rain not to be trusted never

Honestly the worst service provider I've ever dealt with in my entire life. Connection is shocking my 5g router is unstable since receiving it i have been calling sending numerous emails still no assistance when they finally responded they told that they will assign a technician when he arrived load shedding happened and he the technician advised me that a new technician will be re assigned to my case and i must expect a confirmation call am still waiting when i call to find out what's delaying they say no technician was assigned to my case i have to wait