RG
Rynhard G

1 reviews | Active since Mar 2021

06 Jun 2021, 13:28

Rain, not the best choice...

********* business practice, they'll change your payment date without notifying you leaving you disconnected and stranded, needing to make a plan, they don't explain how billing works so 50 days after I changed my product with them I was still being billed for the previous item, despite my profile (My Rain as they call it) Reflected both a different amount and date, but that doesn't matter. and customer service is so unhelpful and difficult to get in touch with so that doesn't help much. The only reason I haven't escalated this to a legal matter is my Lawyers told me it wouldn't be worth it.

And you will have disconnections every 5 to 10 minutes, some days your lucky and that'll be between 10 and 20 minutes, for a person who's dependent on their internet connections for work this and the reasons listed above makes working with rain extremely difficult.

If you are interested in Rain please make sure you have exhausted all other options first.

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Replies (2)
RG
Rynhard G's update06 Jun 2021, 16:42
Reviewer Update
HI I saw you tried to call, I was teaching so I couldn't answer, please try again
RG
Rynhard G's update07 Jun 2021, 09:21
Reviewer Update
Thank you, please try to do so before 12 as I will be working then.