KM
Kgotso M
1 reviews | Active since Sept 2024
01 Apr 2025, 18:36
Rain not reliable
Dear Rain kindly note that my 5G unlimited is acting up. For the past 2 days I can’t stream, I can’t upload, I can’t google, I can’t what’s app, I can’t instagram, I can’t YouTube (basically everything is buffering and not playing). Kindly use my address, to reset/ restart your network or refresh as I can moved my router around, restarted it, refreshed it but everything is still buffering.
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Replies (2)0
Replies (2)
Rain's replyOfficial
01 Apr 2025, 18:43Hi Kgotso,
Thank you for bringing your connection complaint our attention, we are sorry that your experience was not as expected.
Our team is looking into the matter, and we'll be in touch soon.
Regards,
Rain
Thank you for bringing your connection complaint our attention, we are sorry that your experience was not as expected.
Our team is looking into the matter, and we'll be in touch soon.
Regards,
Rain
Rain's reply01 Apr 2025, 18:43
Official
Hi Kgotso,
Thank you for bringing your connection complaint our attention, we are sorry that your experience was not as expected.
Our team is looking into the matter, and we'll be in touch soon.
Regards,
Rain
Thank you for bringing your connection complaint our attention, we are sorry that your experience was not as expected.
Our team is looking into the matter, and we'll be in touch soon.
Regards,
Rain
KM
Kgotso M's updateReviewer Update
01 Apr 2025, 23:57Please note that I had done as instructed. But I have a huge concern, why did you not send me a notification that a tower is problematic before hand instead of me using my own data to send a complaint, this is so unprofessional. Also after my complaint earlier, it’s like you guys shut me down or cut my network completely, absolutely nothing works that requires the internet …. Nothing works
KM
Kgotso M's update01 Apr 2025, 23:57
Reviewer Update
Please note that I had done as instructed. But I have a huge concern, why did you not send me a notification that a tower is problematic before hand instead of me using my own data to send a complaint, this is so unprofessional. Also after my complaint earlier, it’s like you guys shut me down or cut my network completely, absolutely nothing works that requires the internet …. Nothing works