KM
Kgotso M

1 reviews | Active since Sept 2024

20 Aug 2025, 20:03

Rain not reliable again and again

Dear rain, kindly note. It’s happening again. Nothing works, YouTube, Netflix, even what’s app. I can’t stream or watch anything. It’s not even buffering that’s how bad your service is, you just took your debit order successfully again (I don’t know for how many years now), do I really deserve such horrible service? Urgently fix this issue as I ordered 5G unlimited and there is nothing on your terms and conditions that says I will experience no internet while’s I fully paid you every month and I moved the router, pressed all the small buttons and turned it off and on,

0
Replies (2)
Rain
Rain's reply21 Aug 2025, 08:38
Official
Hi Kgotso 

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further. 

Regards,
Rain 
Rain
Rain's reply21 Aug 2025, 08:57
Official
Hi Kgosto 

Thank you for taking my call, we are glad we could assist

Regards 
Rain