Rain not delivering what was promised.

I have had a rain 4g simcard for 2 months now. I can seldom connect to the Internet and on the few occasions I can, it is so slow that it is almost useless. I have sent emails asking fir better service, and although they have contacted me to try resolve, I still have no solution despite doing all I could to get what I need. I feel **********.

They also charge ahead of time, so my December charge will still go through despite me cancelling in November.

***gybacking another wifii provider now. Really not good enough.