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Shaun C

1 reviews | Active since May 2019

19 Sept 2021, 20:40

Rain not delivering up to expectations

I suggested Rain to my father as I'm happy with it, but when it got activated at their house the connectivity is pathetic it runs at about 0.50mbps, and the life not even 1.2 km from the nearest Rain location ... how can we improve this other wise I will have to cancel the subscription (its the uncapped LTE option)

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Replies (7)
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Shaun C's update20 Sept 2021, 09:49
Reviewer Update
Thank you, please do it
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Shaun C's update20 Sept 2021, 10:08
Reviewer Update
Thank you parents switched off the router
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Shaun C's update20 Sept 2021, 10:40
Reviewer Update
Hi. I see it's still showing it's picking up the same tower of 1.26km away and not the one of 1.21km's
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Shaun C's update20 Sept 2021, 10:47
Reviewer Update
okay thanks
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Shaun C's update20 Sept 2021, 12:53
Reviewer Update
Hi yes, its a brand new Ultra link 4g LTE CPE, rain compatible
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Shaun C's update21 Sept 2021, 11:31
Reviewer Update
Hi, no not at all when I went to their house to see if I can improve anything I could not get the signal stronger than 0.08mbps
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Shaun C's update22 Sept 2021, 12:47
Reviewer Update
Hi, please note that the internet has not improved AT ALL.
I will be requesting a refund