Rain ..... not again :-(

Rain support - please note that I have sent a message to yourselves via My Rain customer support. I am still having problems with my connection at my premises - this is after technicians have been to my premises about 4 or 5 times. We have not had proper connection since the last technician was at the premises on Friday afternoon. It is off for hours at a time which is not acceptable.

Ticket number ***. Please don't get a technician to phone me, I would like to speak to a manager / supervisor of the technical department to get this sorted out once and for all.