WM
Whitney M

1 reviews | Active since Jul 2018

03 Nov 2020, 06:49

Rain- not a transparent service provider

I downgraded my plan and I got a message to say I will be debited R250 in November. To my surprise I was debited R479 and they say it was for last month. They are not transparent, and lie to us.

0
Replies (1)
Rain
Rain's reply03 Nov 2020, 13:20
Official
Hi Whitney M

Trust you are well 

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline