Rain: Non service delivery

Item: Rain
Rating: 1
Author: Bilaal

I have been with Rain since August 2023 and I have been trying to get them to change my payment date to the 1st of the month to no avail. Rain is quick to sign up customers but when it comes to service they have a bucket full of excuses which is not helping you as a customer.

Helpful (0)

Replies (4)

Rain's replyOfficial

22 Jan 2024, 10:41

Hi,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you,
rain.

Rain's reply22 Jan 2024, 10:41

Official

Hi,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you,
rain.

Bilaal's updateReviewer Update

22 Jan 2024, 14:59

Isn't it ironic that after I complained on hellopeter Rain disconnected the router and everything else connected to it.

GREAT SERVICE

Bilaal's update22 Jan 2024, 14:59

Reviewer Update

Isn't it ironic that after I complained on hellopeter Rain disconnected the router and everything else connected to it.

GREAT SERVICE

Bilaal's updateReviewer Update

22 Jan 2024, 15:59

The account will be paid on the 1st like it has been paid for the past 6 months.

Frankly I don't give a hoot anymore.

What do I need to do to cancel?

Bilaal's update22 Jan 2024, 15:59

Reviewer Update

The account will be paid on the 1st like it has been paid for the past 6 months.

Frankly I don't give a hoot anymore.

What do I need to do to cancel?

Bilaal's updateReviewer Update

22 Jan 2024, 17:00

Thank you.

At last, information that is actually helpful

Bilaal's update22 Jan 2024, 17:00

Reviewer Update

Thank you.

At last, information that is actually helpful