Rain no signal...bitter taste in my mouth

Hi there I have had many issues with Rain....from day one its been horrible. Currently I have no signal it's never over 0.88 download speed and upload at 1.20..not even to say I upgraded from 30mbs to 60mbs to 100mbs and its still horrible. At a 100mbs it should be running without buffering but it's Netflix blurry I cannot connect my dstv explora ultra.. I am so frustrated. I ha e at numerous accounts asked them to change my payments date to 1st but this cannot happen never heard of this a thing. I am totally appalled. I would not recommend them personally