MM
MARILIZE M

1 reviews | Active since Nov 2024

01 Nov 2024, 18:37

Rain no service no support of feedback!

Terrible service, pay for a 100 line get a download speed of 2 and upload of 0.2 Can understand if there is network problems but I have send mails i have submitted a ticket on the app and nobody bothers to get back to you. These days lots of people work from home, this has been going on since Sunday, today is Friday. My daughter home school and write online exam is has been impossible. Very bad service i would definitely not recommend rain to anyone! I am paying for a service that I dont have

0
Replies (2)
Rain
Rain's reply01 Nov 2024, 18:45
Official
Hi MARILIZE M,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your network query and will be in touch to assist further.

Thank you.
rain.
MM
MARILIZE M's update01 Nov 2024, 18:50
Reviewer Update
Yes right you are. Very dissapointed that I log calls and get ignored flat but Rain is quick to take my monthly payment