RM
Rachel M

1 reviews | Active since Jul 2020

12 Dec 2023, 12:36

RAIN, NO SERVICE

Following my previous review I never got any feedback from Rain. I was charged full subscription, not refunded and no services. My SIM was cancelled by Rain but I never got refunded or feedback

0
Replies (3)
Rain
Rain's reply12 Dec 2023, 13:17
Official
Hi Rachel

We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.

Thank you.
rain.
RM
Rachel M's update12 Dec 2023, 13:30
Reviewer Update
I've been waiting since the 1st of the month.... We'll see.
RM
Rachel M's update12 Dec 2023, 15:31
Reviewer Update
I would like to take this opportunity to thank you Abdul (manager) for your prompt assistance with my query. You were very polite and willing to assist from the beginning of the call. Your team is in great hands. Thank you for resolving my query with such urgency.