JM
John M

1 reviews | Active since Nov 2020

20 Nov 2020, 22:18

RAIN no Network / Service

I have been using uncapped 4g Rain for months with excellent service. On the 14th of November 2020 during the evening the network just went missing. Tomorrow it will be a week with no service. I have reported numerous times, spoken to numerous agents which just keep sending me emails with settings for my router and asking whether I am back online yet. There is just no network coverage!!! What is going on???

0
Replies (1)
Rain
Rain's reply21 Nov 2020, 10:23
Official
Hi John 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Yeoline