1 reviews | Active since Nov 2014
Rain No Internet Equals No Service
Rain has become the worst internet service provider in my area and base on comments on their Facebook page, the rest of the country seems to have issues. I have logged over 11 complaints from the website since the lock down started. At first the consultants would contact me back but now they have completely stop. They do not even reply to previous email chains. It is as if they do not care at all about the reason they exist. The speeds in my area are worst than 3g and I am sure this is against advertising laws in this country. The towers close to me do not seem to work. They used be excellent as I am a subscriber for over 1 year 6 months. The time has come to move on. No free money to Rain. They are placing greed over the service they provide which borders on theft.
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
I am still experiencing the same speeds and it is going into the second week after this post. It is going to be almost 5 and half months since this issue started. I just cannot believe it. A consult advised me to keep my sim at my residence and after requesting an update, there is no response, back to normal customer service. How can such a reliable service collapse in my area.
I am still experiencing the same speeds and it is going into the second week after this post. It is going to be almost 5 and half months since this issue started. I just cannot believe it. A consult advised me to keep my sim at my residence and after requesting an update, there is no response, back to normal customer service. How can such a reliable service collapse in my area.
