1 reviews | Active since Apr 2016

18 Aug 2022, 13:37

RAIN - NO - DROUGHT

Rain's 5G is useless - I've been running two systems as Rain has been unable to keep us connected. I have requested cancellation of the service. I was told that this is a prepaid service and so I undeerstood no payment, no service. However I am incurring a bill it which proves that what I have been told is *******. Prepaid items are paid for in advance. Therefore it is not possible to incur a bill on a prepaid service. I have requested that the service be terminated as was informed that it could not be terminated as I have an outstanding amount. Run people, run - anywhere but Rain.

0
Replies (3)
Rain
Rain's reply18 Aug 2022, 13:50
Official
Hi Maria.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain. 
's update18 Aug 2022, 14:02
Reviewer Update
Just terminate the service and fetch your router. I will not pay the supposed outstanding amount. This was pre-paid. I did not pay - you suspend the service. Easy as that.

's update18 Aug 2022, 14:21
Reviewer Update
I paid in advance to get things started so how can it be post paid? 66 Republic Rd, Blairgowrie. Collection any day except Tuesday. There is R200 + supposedly due - sue me!