Rain no 1 in uselessness

I have no internet service since the 4th of November 2022. I have been logging calls sending emails, tickets etc but they just don't bother. Rain is holing consumer's hostage to pay a full months service but do not provide such. It is unfair that I have been off line for so long without a valid explanation they simply just ignore all my attempts. It is of utmost disgust that a paying client should deal with such a *********** service provider. Funny it is almost like there is no management team that will deal with all of these things to first set their staff straight and be one of the leading service providers. If you are lucky and do get a call and request that they call you back because you are in a meeting or the other they just don't. Rain should really be held accountable for no service rendered but deduct full amounts, that is not fair to any consumer and should be viewed as theft. I will not pay a full subscription for being 7 days off line. I have all my call logs as proof how many times I have queried this issue. This time I will prove that rain takes full money for no service.