NM
Nqobile M

1 reviews | Active since Jul 2020

01 Oct 2020, 05:56

Rain nightmare

Rain.. it has been two months now trying to downgrade my sim card. I have waited and waited.. please downgrade it as fast as you upgrade the sims. I will not he paying the unlimited amount from this month because i cannot he begging you for a month to downgrade two sim cards and you downgrade only 1. Or you would like me to just cancel both of them you've had enough of my money? The way you run a business is appalling. Don't email me... i have provided my cell numbers CALL and DOWNGRADE MY SIM CARD!!!!!

0
Replies (1)
Rain
Rain's reply01 Oct 2020, 12:11
Official
Hi Nqobile M

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline