Rain never takes my complaints seriously

Since I wrote this comment below Rain responded saying they will get in touch - its April now and I have logged several tickets numbers to report the WIFI's constant buffering which is now an everyday thing now.

(Been having problems... Been having problems lately with Rain constantly dropping the connection... and i hv had my router all these years on the right spot where i can get 100 % connection.... but lately im starting to hv doubts. I have had so many people complainig that Rain connection is bad and i would be the one saying Rain had the best connection because since COVID i hv been a great fan of this ISP. Im now getting tired with having to log tickets and with no one also getting back to me.... maybe its time i start looking at other options because the contstant disconnect really gets to my nerves now or is ot because im still uso g the old Huawei H112 router? Why is this happening because I hv been the best customer for Rain all these years never missed a payment....but it seems this will now push me to look at other options. 😟😟😟😟😟) No one relly cares and when i say i will move to another ISP im not jocking because patience has now ran thin.

help is on its way Reference Number: ***7 Reference Number: ***0

Thanks, rain

For making doubt your service after being loyal for 6years now going for 7....well ur pishing me and i will stop it all i guess ur all waiting for me to notify you to come and collect your old 5G router i guess.