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Ashraf M

1 reviews | Active since Aug 2017

14 Oct 2020, 09:31

Rain Networks pathetic 3G internet speed offering is unacceptable..

Rain network and wifi has deteriorated to pathetic and unacceptable levels of acceptance. They still continue to advertise and market their disastrous 3G offerings but their speed levels in Durban CBD is virtually zero during peak business and online studying periods. All calls to complain are only false promises that they working on it for last 2 weeks. I will be cancelling my contract as its time for rain to experience a drought....

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Replies (1)
Rain
Rain's reply14 Oct 2020, 09:47
Official

Hi Ashraf M

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline