Rain network zero considerate for their clients

Ai xem please guys recommend a better wireless internet service provider because Rain network fails dismally they have zero considerate on their clients needs they don't even have a turn around time for their faulty towers. We go for like 5 to 7 days without signals while claiming tower is down but come month end they won't consider that this people had no network for a week they still want you to pay full amount this people are so reaping us off consumer ombuds must come and help us