Rain network worse than car companies and warranty

Double billed and no reply or justification, the operator will say escalating 2 have said I supposed to pay without making sense and this is from May 1 I think they have decided to keep the money, and all the operators are Philippino and each one I'm level 1 no access always gotta restart the entire explanation now more than 15 times I ported my numbers other would have left but I'll be happy if people learn