1 reviews | Active since Sept 2017
Rain Network Unpleasant Service
I signed up for Rain's month to month subscription end of August 2022, the services were activated 2nd September 2022. I sent numerous service requests as I struggled with connectivity and there was no assistance.
On the 11th November 2022 I asked that they cancel the subscription as I couldn't use it and again no response. The app/website portal, was absolutely useless for the cancellation as well.
I have now been informed that I owe R2880 for services I couldn't even use and despite the fact that I submitted my cancellation and returned their device.
I need an explanation on how you derived the amount owed and why you have a Nu Debt bulldozing me into paying an amount I do not accept nor have knowledge of. I have not even received a validation letter from either of you on the matter to this day.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Kindly explain how we got to a monthly subscription of R695.50. I can't find any communication on the subscription in my archives but I'm certain 5g home wasn't that much in 2022.
Please liaise with your debt collector to stop harrassing me, they're still contacting me with their generic emails.
Thank you,
T
Kindly explain how we got to a monthly subscription of R695.50. I can't find any communication on the subscription in my archives but I'm certain 5g home wasn't that much in 2022.
Please liaise with your debt collector to stop harrassing me, they're still contacting me with their generic emails.
Thank you,
T