SM
Simon M

1 reviews | Active since Aug 2021

22 Aug 2024, 17:30

Rain network *****ulent!!!

I canceled my contract 3 months ago with Rain due to bad network coverage. Today Rain debited my account R4000.00 whereby their services were less than R600.00 They actually *****ed my Standard bank account without my approval! Contract canceled months ago! People watch out for this *****ulent activities which we think I only done by ******s or *****sters ! Be careful on which institution you share your banking details with!

0
Replies (8)
Rain
Rain's reply22 Aug 2024, 17:39
Official
Hi Simon,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
SM
Simon M's update22 Aug 2024, 18:56
Reviewer Update
How come I get billed for that without any communication? Who authorized for this monies to be dedicated? This is a *****ulent activities and will need to inform my Bank as I trust them with my account! People monies get ****** from their account due to such unauthorized activity. I want my money back ! You want your router , send a dedicated courier to fetch this ! Who authorized Rain to deduct money from my bank ? I will definitely take this further !!! PEOPLE SHOULD BE CONCERTED OF SUCH ****S HAPPENING AND STOP USING RAIN NOR GIVING THEM BANKING DETAILS AS THIS IS A BIG **** FOR AN ACCOUNT CLOSED IN MONTHS AGO.NOT MY PROBLEM THAT YOUR APPOINTED COURIER KEEPS RESCHEDULING WHEN SUPPOSED TO BE COLLECTING THIS ROUTER ! DO THE HONOURS AND RETURN WHATS DUE TO ME , STANDARD BANK DID NOT APPROVE THIS TRANSACTION!
SM
Simon M's update22 Aug 2024, 19:13
Reviewer Update
This is exactly how most people get ****med in south Africa, Rain got into my account and *****ulently stole my R4000.00 for a contract which was canceled 4 months ago! Now I need Standard bank to investigate on who gave Rain authority to deduct such heavy money! Rain it's a **** to those who don't know ! Need to escalate this to the banking and communications centre ! This shows that the moment I shared my card details for debit was the moment I gave Rain authority to ***** my money! PEOPLE PLEASE BE AWARE OF THIS ****MERS .
SM
Simon M's update23 Aug 2024, 16:08
Reviewer Update
Ts and cs means nothing when Rain accessed my Standard bank account without any approval! This is a *****ulent activity as minimum agreed rate to be billed was not more than R600.00 ! I have escalated this matter with my bank because most people get ****med in such manner ! Your courier reached out twice and I was not available per their schedule. They kept rescheduling for collection! I will deliver this devices to your shop tomorrow morning and I want my money back ! I didn't sign up for this **** from Rain ! Your way of robbing people is *****ulent! My bank have not authorized you to deduct such huge monies in my account and Rain did not inform me that they will deduct this monies !!! I need to also report this to the communication body so that people can be aware that Rain are big ****mers ! Bad network! And untrained staff with a low level of customer service!
SM
Simon M's update24 Aug 2024, 14:34
Reviewer Update
Device has been returned to the store ! I need my monies back! RAIN should stop ****ming and de*****ing people. Cards payments are the worst and people should be careful when giving rain banking details!
SM
Simon M's update27 Aug 2024, 12:38
Reviewer Update
Why can't this be processed at same time ? My money was deducted immediately and this is affecting my debits!!! Need this resolved ASAP
SM
Simon M's update27 Aug 2024, 16:28
Reviewer Update
7 to 10 days is too long!!! I NEED MY MONEY!!! NO ONE AUTHORIZED RAIN TO DEDUCT SUCH HUGE MONIES IN MY ACCOUNT!!! THIS IS REPORTED AS A *****ULENT ACTIVITY WITH MY BANK!!! I EVEN CHANGED BANKING DETAILS BECAUSE OF SUCH ****S.
SM
Simon M's update28 Aug 2024, 08:08
Reviewer Update
This is affecting my debits ! Who authorized Rain to **** Me! I need my monies ASAP not within 7 to 10 days ! Rain my STOP DE*****ING PEOPLE!