Rain network services

Item: Rain
Rating: 1
Author: Moeletsi M

No network connection for days now and it's second time I experience network problems No word from the service provider Tried making contact several times,can't go through,poor customer care

Helpful (0)

Replies (4)

Rain's replyOfficial

04 Dec 2023, 14:03

Hi Moeletsi M

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Best regards,

Rain's reply04 Dec 2023, 14:03

Official

Hi Moeletsi M

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Best regards,

Rain's replyOfficial

04 Dec 2023, 14:07

Hi

Please note that you have canceled your services as a result there is no internet connection

Thank you
Rain

Best regards,

Rain's reply04 Dec 2023, 14:07

Official

Hi

Please note that you have canceled your services as a result there is no internet connection

Thank you
Rain

Best regards,

Moeletsi M's updateReviewer Update

04 Dec 2023, 14:16

The 4G contract runs until 15 Dec 2023 and that was before I upgraded to home router 5G which is also paid,still waiting for the router.

Moeletsi M's update04 Dec 2023, 14:16

Reviewer Update

The 4G contract runs until 15 Dec 2023 and that was before I upgraded to home router 5G which is also paid,still waiting for the router.

Rain's replyOfficial

05 Dec 2023, 10:04

Your 4G services are billed from the 1st - Last day of the month ( Please refer to your invoice for your bill period) . Your cancelled was scheduled on the 15th November which took effect on the 30 November.

Best regards,

Rain's reply05 Dec 2023, 10:04

Official

Best regards,