DC
Distressed C
1 reviews | Active since May 2020
17 Oct 2023, 11:00
RAIN NETWORK SERVICE USING CCD COURIERS - BAD!
Rain networking service, why do you use CCD Couriers to deliver your orders? IT IS BAD FOR YOUR BUSINESS. Please do something. I can't keep on being redirected when I'm on MY RAIN site to CCD to track my parcel and then THAT does not even work!! This is ridiculously wrong. This is bad customer service. I ORDERED the router on the 4th October. To date, nothing has been delivered. I'm at my second appointment already with CCD and nothing. In fact the reference number they gave me, does not even work when I try to track my parcel. I am DISGUSTED. WHERE IS MY PARCEL!
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
17 Oct 2023, 11:15 Hi Natasha Lombard
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
Rain's reply17 Oct 2023, 11:15
Official
Hi Natasha Lombard
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
DC
Distressed C's updateReviewer Update
17 Oct 2023, 12:59Hello you can call me at 13:15 today. Thank you.
DC
Distressed C's update17 Oct 2023, 12:59
Reviewer Update
Hello you can call me at 13:15 today. Thank you.
DC
Distressed C's updateReviewer Update
18 Oct 2023, 08:43Good day
No I didn't receive any calls. I am very upset. How can we be expected to make a third delivery appointment??? Our appointment was yesterday and nobody phoned, nobody delivered. Your service is bad. I ordered my router on the 4th October and to date, I have received nothing! You whatsapped me and I used that reference number to check the tracking process and oh my word, THAT DID NOT EVEN WORK! I really don't understand how you can provide this kind of service. And now CCD is asking me to make a third delivery appointment??? How is it my fault if CCD were the ones who did not stick to their promise of delivering yesterday, 17 October??? Please deliver to me today. I stayed home because I was waiting for this parcel and nothing came. It's a big waste of my time. I am waiting for delivery today please, not another date. I'm not waiting another week. I am going to take this further with the Ombudsman. So please deliver today.
I am not going to accept any more of your excuses.
Thank you in advance.
No I didn't receive any calls. I am very upset. How can we be expected to make a third delivery appointment??? Our appointment was yesterday and nobody phoned, nobody delivered. Your service is bad. I ordered my router on the 4th October and to date, I have received nothing! You whatsapped me and I used that reference number to check the tracking process and oh my word, THAT DID NOT EVEN WORK! I really don't understand how you can provide this kind of service. And now CCD is asking me to make a third delivery appointment??? How is it my fault if CCD were the ones who did not stick to their promise of delivering yesterday, 17 October??? Please deliver to me today. I stayed home because I was waiting for this parcel and nothing came. It's a big waste of my time. I am waiting for delivery today please, not another date. I'm not waiting another week. I am going to take this further with the Ombudsman. So please deliver today.
I am not going to accept any more of your excuses.
Thank you in advance.
DC
Distressed C's update18 Oct 2023, 08:43
Reviewer Update
Good day
No I didn't receive any calls. I am very upset. How can we be expected to make a third delivery appointment??? Our appointment was yesterday and nobody phoned, nobody delivered. Your service is bad. I ordered my router on the 4th October and to date, I have received nothing! You whatsapped me and I used that reference number to check the tracking process and oh my word, THAT DID NOT EVEN WORK! I really don't understand how you can provide this kind of service. And now CCD is asking me to make a third delivery appointment??? How is it my fault if CCD were the ones who did not stick to their promise of delivering yesterday, 17 October??? Please deliver to me today. I stayed home because I was waiting for this parcel and nothing came. It's a big waste of my time. I am waiting for delivery today please, not another date. I'm not waiting another week. I am going to take this further with the Ombudsman. So please deliver today.
I am not going to accept any more of your excuses.
Thank you in advance.
No I didn't receive any calls. I am very upset. How can we be expected to make a third delivery appointment??? Our appointment was yesterday and nobody phoned, nobody delivered. Your service is bad. I ordered my router on the 4th October and to date, I have received nothing! You whatsapped me and I used that reference number to check the tracking process and oh my word, THAT DID NOT EVEN WORK! I really don't understand how you can provide this kind of service. And now CCD is asking me to make a third delivery appointment??? How is it my fault if CCD were the ones who did not stick to their promise of delivering yesterday, 17 October??? Please deliver to me today. I stayed home because I was waiting for this parcel and nothing came. It's a big waste of my time. I am waiting for delivery today please, not another date. I'm not waiting another week. I am going to take this further with the Ombudsman. So please deliver today.
I am not going to accept any more of your excuses.
Thank you in advance.
Rain's replyOfficial
26 Oct 2023, 14:31 Hi Natasha Lombard
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
Rain's reply26 Oct 2023, 14:31
Official
Hi Natasha Lombard
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.