NM
Nobuhle M

1 reviews | Active since Dec 2024

16 Dec 2024, 02:53

Rain network service provider

My experience with Rain is terrible service. They are deducting money on my account when i had asked them to stop their service. Twice my account has been deducted & when i reach out to them they promise to get back to me but they don't

0
Replies (4)
Rain
Rain's reply16 Dec 2024, 09:18
Official
Hi Nobuhle M,
 
 Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
 
 We are looking into the billing issue, and we'll be in contact soon.
 
 Regards,
 rain.
NM
Nobuhle M's update16 Dec 2024, 11:31
Reviewer Update
I also tried calling you back to no avail to speak to an agent but dololo had to hold for more than 5mins
NM
Nobuhle M's update16 Dec 2024, 11:31
Reviewer Update
*** alternative number
NM
Nobuhle M's update16 Dec 2024, 14:28
Reviewer Update
Your further assistance will be greatly appreciated & my money to paid back into my account!