Rain network provider up to ****

Me again month end same **** different month. After requesting a debit date for years they still cannot do it then they cut my wifi due to non payment. Next I log in my account and it says I am R599 overdue so I pay the amount. Then still no internet. I call in holding on for 33 mins eventually Simran Shaikh answers and tells me my account is in arrears and she will inform them to switch it on as my account cannot be in arrears. Then 1 hour later I call and no answer at all. Rain this I becoming ridiculous. I have a different issue every single month with u people. Is this customer service!!!! We pay for the service and to top it all sometimes there's no signal so half the time u don't have internet or loadshedding basically paying full amount for **** service. I want my router connected as I haven't been Able to connect half the day to do my job to pay for ur **** service!!!! Even if I call again u guys take forever to answer or don't answer at all. I'm slowly but surely loosing my **** with u guys... how many times must a person complain... they debit my account when it suits them and then cut my service cause I request a different debit date. I'm gatvol of the **** service!!!! CONNECT ME PAYMENT MADE AS PER MESSAGE ON APP!!!!!!!!!