NG
Ntsika G

1 reviews | Active since Dec 2020

04 May 2022, 11:00

⚠️⚠️ RAIN NETWORK PROVIDER KEEPS TAKING MY MONEY EVEN WHEN I HAVE CANCELED THEIR SERVICES TWO MONTHS AGO"

If there was an option of putting no "stars" I was not gonna put any. I have canceled my subscription with rain two months ago. And their customer service is very poor 😢 😐 I've never seen something like this! If you have any problems with this provider I recommend you to cancel your bank acc, I didn't cancel mine because I thought my subscription was canceled and they did verify that so I didn't and I wasn't using their service for atleast 2months and a half. BE WARANED⚠️🗣 Today they made me hold for a good 15 minutes after previously taking to two people who referred me to the finance department, I am proudly saying I am taking this matter to iSolezwe let's see who's the joke now!

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Replies (1)
Rain
Rain's reply04 May 2022, 11:01
Official
Hi  Ntsika 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.