DT
Duduzile T

1 reviews | Active since May 2019

08 Jul 2020, 12:02

Rain network provider is ***********

Rain has extremely bad customer service, I do not understand why they have a support page because they are not supportive. They hide behind automated email responses and tons of service request numbers, they promise to help between 24-48 hours and a month will go by without even 1 call. Rain network coverage is extremely bad you pay for the streaming to buffer more often than not. its very easy to purchase rain services however the experience thereafter is ****!!! they do not value or take care of their clients.

0
Replies (2)
Rain
Rain's reply08 Jul 2020, 12:10
Official
Hi Duduzile

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima





DT
Duduzile T's update23 Jul 2020, 12:13
Reviewer Update
Still no response or follow up to date? this goes to show the incompetence!!!