U
Unabo

1 reviews | Active since Aug 2025

22 Feb 2026, 07:10

Rain Network Problems

Rain Wi-Fi is one of the worst Wi-Fi in SA no matter how much you can report the issue they won’t solve it . Ever since I got it it’s been giving me problems ,it doesn’t work at all at night from 7pm and it feels like they are doing this intentionally, cause I really don’t get it why it stops working everyday at night. You’ll never get help or maybe fix problem . All of their social media platforms are controlled by robots . You try to complain there your are attended by a robot . It’s honestly not good at all, I’m even thinking of cancelling it cause they are the only one's benefiting.

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Replies (6)
Rain
Rain's reply22 Feb 2026, 08:19
Official
Hi Unabo,
We sincerely apologize that your experience hasn’t been up to standard.Our team is addressing this urgently.
Kind regards,rain.
U
Unabo's update22 Feb 2026, 14:36
Reviewer Update
You guys will never fix the issue calling me won’t make any difference . You just call me to ask me useless questions and end up not fixing the problem . I’m tired of being called by you cause,cause who ever calls doesn’t know the issue you always call us to escalate the matter which you don’t . We are complaining about network problem in Elandsfontein Germiston everyday ,like everyday . If you were resolving the issue we would be crying about network once after some while but we cry about network everyday. I know I’m wasting my money on you and I know I’m wasting my energy cause I’m talking to a useless robot . You guys don’t take us serious
U
Unabo's update22 Feb 2026, 19:20
Reviewer Update
I’m done your network is not working as always
U
Unabo's update24 Feb 2026, 10:06
Reviewer Update
I sent the speed test on the email you sent me hybo
U
Unabo's update24 Feb 2026, 16:47
Reviewer Update
No I can’t you guys are making me work too much for your fault . Please do it on your side as you guys can also get access on my router as well . Just fix whatever is going on in Elandsfontein before we come strike in your offices . Cause we always lose network everyday at 7 ,that happens everyday
U
Unabo's update24 Feb 2026, 19:05
Reviewer Update
I’m done I ran 3 different tests using the link with the device connected to it