GY
Gail Y

1 reviews | Active since Jun 2020

26 Nov 2020, 17:01

RAIN NETWORK POOR SERVICE !!!!!!!!!!!!!!!!!!!!!!!!

We are bound to work from home currently and my internet has been down for a few days, i have been basically begging Rain to investigate as the Payments are up to date as this is a lifeline to earning an income, Nobody is bothered to get back to us.Why must i be begging for a service when you get your monies on time, Do you as a Company not understand how detrimental this is for us as we earn a living using the internet ? You guys just go about your day with not a worry in your eye ?

Fix my Internet as you are in breach of your agreement !!! Your service is very very bad !!!

NO HELP : Philisiwe Magwaza NO HELP : Cassy G (rain CeC)

0
Replies (1)
Rain
Rain's reply27 Nov 2020, 09:12
Official
Hi Gail

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline