wS
wilma S

1 reviews | Active since Jul 2020

16 Jul 2020, 09:12

Rain network pathetic Service.

I am very disappointed in this service. I bought a rain sim card and activate and Rica it. Since I purchased this sim card I have not been able to connect to the network. I have logged numerous queries on they website and facebook but I only received ticket numbers. Not one day had their customer service try to assist me. I want a full refund because I have not used they service. This service provider is advertising false information. They service is the worst.

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Replies (2)
Rain
Rain's reply16 Jul 2020, 10:24
Official
Hi Wilma

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
wS
wilma S's update20 Jul 2020, 09:50
Reviewer Update
Good morning. My dispute had been resolved and my funds refunded. Thank you to Linray for your assistance and patience with me. I appreciate.