Rain network not beating the allegations ☹️

I returned my ZTE 5G router because it kept on restarting itself, they gave me a “new” one that looks exactly the same and guess what… it’s doing the exact same thing, it keeps on restarting itself ☹️

I have done all sorts of fault finding that includes: hard reset, changing the socket it’s plugged in, changing the address on my rain app, etc but no joy. I’m thinking of cancelling the contract because I can’t work with network going on and off.

I have called couple of times and they keep telling me that the issue has been “escalated” but no one calls me back with any solution to my problem, but they don’t forget to take my money every month!