SM
Steven M

1 reviews | Active since Jul 2024

04 Jul 2024, 11:46

Rain Network Issue

Rain the 101 the 1st month I was pleased with your service.Now I'm paying for service that you not rendering to me as a client.Everytime your Router is No Network on my side we can't even do anything I've been seeking help from your App..I've been moving it from pointless A-Z without network now this is too much.We sleep without network we woke up without network if its there it's always buffer please help or i might as well cancel it.

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Replies (3)
Rain
Rain's reply04 Jul 2024, 11:59
Official
Hi Steven M,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
SM
Steven M's update04 Jul 2024, 12:04
Reviewer Update
Thank you please call on this numbers *** or u can email me on my rain details.
SM
Steven M's update05 Jul 2024, 08:49
Reviewer Update
Thank you so much to the lady called Kapeso. I'm really glad for your help u took me step by step on selecting the Manual 4G process and u where so patient with me.I've observed the network from yesterday and the network became better than before.I was able to watch programs it buffers but quick to be recover again.Im glad for your help.