RAIN NETWORK IS *****

It’s almost a year now since I’ve been waiting to get my refund from Rain and nothing has happened since. So last year I was marketed to sign up for this 5G router with unlimited data and I was assured that I will have coverage in my area. In a space of two days the delivery was made, I was really impressed with their turn around time and the service I receive from them, little did I know that the worst is yet to come, I tested the router for coverage and there was no coverage at all, so I informed the network provider with this problem and they promised to collect the from me within the next day or two. But that didn’t happen finally after two weeks the device was collected, I then contacted Rain after three days to check on the progress of my refund to the tune of 699.00 I was told that they didn’t get the router from the couriering company this must have lasted for about two months, eventually I was contacted and advised that the refund is currently being processed around August 2020.

I kept making expensive phone calls to them if they don’t answer they will cut my calls that persisted until sometime in October 2020 where I decided to just give up and treat my hard earned money as fruitless and wasteful expenditure.

To me it is clear that rain has a bad culture of being dishonest, their after sales service is pathetic I every way possible, but what really keeps me sane is the fact that I have managed to convinced most of my family and friends to take their business elsewhere after they been complaining to me about their network problems. I will continue to discredit Rain to anyone to care enough to listen to me.

Me and my inner circle will NEVER ever sign with this ************* service provider, they are only good in making promises they can’t keep meanwhile taking money from good people like us, SIES! They should be ashamed of themselves!